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Help & FAQs | Hazlo Pros – Support and Contact Information
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🤝 Help & FAQs

Need a hand? We've got your back.
Whether you're starting a project or just exploring the platform, we’ve answered common questions below. Still stuck? Reach out for help — we're here & we're local.

💬 Frequently Asked Questions

🔧 How do I post a project?

Posting a project is quick and easy. Just head to the "Project" section after Logging into your account, fill in your details (what you need done, where, and how to reach you), and submit. Once it’s live, verified local pros will be notified and can start sending you quotes. Hazlo Pros may provide light support in this process assisting with questions. Disclaimer: Response time is subject to supply and demand of available team members of Hazlo Pros.

🏠 Is Hazlo Pros free for homeowners?

Yes — 100% free. You can search for professionals, post a project, and review quotes without paying a dime to Hazlo Pros. If you hire someone, you pay them directly. We're just here to make the connection. While this is free, we ask that you be polite and mindful of our hardworking pros. Disclaimer: Just as locals can leave reviews on pros for other locals to see – pros can also leave reviews on locals for other pros to see.

🔍 How are professionals vetted?

We care deeply about trust and quality. Every vendor on Hazlo Pros provides:
• A W9 form
• Proof of an active business license (UBI)
• Proof of insurance (COI)
• Relevant trade licenses (when required)
We verify this info before approving profiles, and we continually monitor reviews to ensure high standards. Trust & Safety

📍 What areas do you serve?

We're proudly rooted in Tri-Cities, WA — serving Kennewick, Pasco, Richland, and nearby communities like Finely, West Richland, and Benton City. Hazlo Pros is built by locals, for locals.

📨 How do I contact a pro or respond to a quote?

Easy — just log in to your Hazlo Pros account. You can message any pro who responds to your post or who you find through search, all within the platform. Your contact info stays private until you’re ready to share it.

🚨 What if something goes wrong with a pro or a project?

We’re here for you. If you have an issue — no-shows, incomplete work, safety concerns — contact us right away at Support@HazloPros.com. Our support team can help mediate, guide next steps, or take action against those who don’t meet our standards.

✏️ How do I edit or cancel a project I posted?

Just log in and head to your dashboard or project list. Select the project, then edit the details or close it if it’s no longer needed. Need help? Reach out and we’ll handle it for you.

📈 I'm a vendor — how can I get more leads?

Great question. To boost your visibility:

You can also check out our Vendor Tips & Guides for expert advice. Still need help? Contact our business support team — we’re happy to help you grow.

Contact Us

If you didn't find the answer you're looking for above, or you need personalized support, please reach out.

Email: support@hazlopros.com

Phone: 509-816-4333 (Mon – Fri, 9am – 5pm)

Our support team is based in Tri‑Cities, and we aim to respond to all inquiries within 1–2 business days. Thanks for using Hazlo Pros!